King’s Cross customer service | The Railway: Keeping Britain on Track

How customer service workers are trained at one of London's busiest train stations.

Watch
Clip Info
  • Clip length: 4'59''
  • Broadcast year: 2013
Curriculum Connection
  • Travel & Tourism | Airports, Cruises and Passenger Transport
Access

Licence: ERA Licence required

Usage

UK only
Staff and students of licensed education establishments only
Cannot be adapted

Content
  • Provider: BBC
  • Channel: BBC Two
  • Programme: The Railway: Keeping Britain on Track
  • Episode: King's Cross
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