Synopsis
Owner of Timpson's talks about why he's changed the names of HR and how people get to decide their job title.
- Programme: Peter Jones Meets
- Episode: 4
- Channel: BBC Two
- Broadcast year: 2013
- Business & Management | Team Building in Business
Licence: ERA Licence required
Free to watch for UK schools, colleges and universities with an ERA Licence
UK only
Staff and students of licensed education establishments only
Cannot be adapted
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CEO of Timpson's interviews some offenders for roles in his company and explains why its such a success.
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John details the turbulent history of buying, selling and shareholders that defines Timpson's past.
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Owner John describes how he has always had to adapt to change and how visiting his stores keeps them ticking.
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John reveals some surprising details about his lack of interest in budgets and how much each Timpson's store makes.
More resources about Motiviation
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Treating staff as an asset
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Working conditions, training and varied experience rather than pay. Hygiene factors.
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Owner John describes how he has always had to adapt to change and how visiting his stores keeps them ticking.
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Discussion on whether a 4 day week would benefit production, employees and employers. A shorter working week and its advantages are debated.
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Treating staff as a resource and not satsifying emotional needs.
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Motivating staff by meeting their esteem needs through communication and teamwork,