Showing 49 results
"Michel Roux"
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_3-Reading-customers-400x230.png)
Reading customers | Michel Roux's Service
Fred gives some quick tips about reading customers and anticipating their needs.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_3-Difficult-customers-Part-1-400x230.png)
Difficult customers | Michel Roux's Service
The trainees get a test when they have to deal with some specific requests.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_4_-Serving-private-diners-400x230.png)
Private Dining | Michel Roux's Service
The trainees serve a family in a private dining setting which some of them find quite uncomfortable.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_4-Serving-from-the-right-400x230.png)
Serving from the right | Michel Roux's Service
One of the trainees has a problem remembering which side to serve guests.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_4-Hotel-breakfast-service-400x230.png)
Hotel breakfast service | Michel Roux's Service
The trainees deal with some particular breakfast requests which they have to deliver to the rooms.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_4-Serving-cheese-400x230.png)
Serving cheese | Michel Roux's Service
Two of the trainees get a lesson in serving cheese at the end of a meal.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_4-Being-a-greeter-400x230.png)
Being a greeter | Michel Roux's Service
One of the trainees finds it difficult to consistently greet people on the hotel doorstep.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_5-Carving-and-filleting-400x230.png)
Carving and filleting | Michel Roux's Service
The trainees test their carving and filleting skills to practice serving meat and fish in front of guests.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_5-Shadow-restaurant-ing-400x230.png)
''Shadow restaurant-ing'' | Michel Roux's Service
Fred makes the trainees imagine how and where tonight's service might go wrong so they can correct their mistakes ahead...
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_5-Being-a-Sommelier-400x230.png)
Being a sommelier | Michel Roux's Service
The trainees have a go at wine tasting and find out what it takes to be a sommelier.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_7-Tricky-customers-400x230.png)
Tricky Customers | Michel Roux's Service
A customer gives one of the trainees a unfair grilling about the term "biodynamic", to which she responds positively.
![](https://era.org.uk/app/uploads/2022/07/Michel_Rouxs_Service_Episode_6-Cutting-duck-presentably-400x230.png)
Cutting duck presentably | Michel Roux's Service
In France, the trainees try carving duck for silver service.