Synopsis
The trainees serve a family in a private dining setting which some of them find quite uncomfortable.
- Programme: Michel Roux's Service
- Episode: 4
- Channel: BBC Two
- Broadcast year: 2011
- Hospitality & Catering | Providing Customer Service in Hospitality
Licence: ERA Licence required
Free to watch for UK schools, colleges and universities with an ERA Licence
UK only
Staff and students of licensed education establishments only
Cannot be adapted
Add Notes
More clips from Michel Roux's Service
Being a greeter | Michel Roux's Service
Being a greeter | Michel Roux's Service
One of the trainees finds it difficult to consistently greet people on the hotel doorstep.
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The trainees deal with some particular breakfast requests which they have to deliver to the rooms.
Serving cheese | Michel Roux's Service
Serving cheese | Michel Roux's Service
Two of the trainees get a lesson in serving cheese at the end of a meal.
Serving from the right | Michel Roux's Service
Serving from the right | Michel Roux's Service
One of the trainees has a problem remembering which side to serve guests.
Being a greeter | Michel Roux's Service
Being a greeter | Michel Roux's Service
One of the trainees finds it difficult to consistently greet people on the hotel doorstep.
Hotel breakfast service | Michel Roux's Service
Hotel breakfast service | Michel Roux's Service
The trainees deal with some particular breakfast requests which they have to deliver to the rooms.
Serving cheese | Michel Roux's Service
Serving cheese | Michel Roux's Service
Two of the trainees get a lesson in serving cheese at the end of a meal.
Serving from the right | Michel Roux's Service
Serving from the right | Michel Roux's Service
One of the trainees has a problem remembering which side to serve guests.
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